They still have access to all the articles and videos on the self support side, such as step by step guides for installing Keeper on each of the web browsers and supported platforms. There is no direct phone number, nor an email, but rather they need to go through the support portal. Personal users don’t get the same support as the business clientele. We were a little confused by the online chat, which didn’t tell us if we’d been connected to somebody or how long we might have to wait, although somebody did get back to us within two minutes. Not only can you benefit from onboarding and training for the whole team, but the support center features a very rich knowledge base with plenty of videos and articles that balance depth and accessibility.Ĭhat support is available 24/7, which is great for businesses, while phone support is available 10AM–5PM CST. Keeper comes with great support for businesses. Keeper provides a number of useful guides and other documentation on its site (Image credit: Keeper) Support
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